Workforce Competencies
The National Workforce Competencies for Settlement Practitioners were developed in consultation with SETSCoP, the broader settlement sector, settlement peak bodies, and the Department of Home Affairs.
The Workforce Competencies will support further professionalisation of the settlement workforce and will contribute to the establishment of competency-based practice, ethics and conduct, the scope of practice, and evidence-based methodologies. Application of the Workforce Competencies across the sector will enhance standardisation and consistency, while promoting a culture of continuous improvement through ongoing learning and development, which will lead to enhanced program outputs and settlement outcomes for individuals and communities.
The Workforce Competencies were launched on 3 November 2021 by David Wilden, First Assistant Secretary, Department of Home Affairs – Refugee, Humanitarian and Settlement Division. David and a panel of distinguished experts discussed key considerations in how settlement practitioners can use the competency framework to enhance program outputs and settlement outcomes for individuals and communities.
You can watch the full launch event here.
See an overview of what we can achieve through the competencies here.
You can watch some of the highlights of the panellists’ discussion here.
You can download the National Workforce Competencies for Settlement Practitioners here.
Training
Domestic and Family Violence in Settlement for Frontline Staff.
This eLearning course equips frontline settlement workers to address domestic and family violence (DFV) in their everyday work.
You will gain specialist knowledge and insights from DFV experts and experienced settlement practitioners. Learn core principles of effective DFV response, access practical tools and resources to apply in service delivery, and refresh or build your skills in recognising, responding to, and referring clients. The course also provides opportunities to reflect on supporting your own mental wellbeing while helping clients over the long term.
By the end, you will feel more confident, capable, and prepared to provide safe, effective support while maintaining your own wellbeing.
As a member of the SETSCoP, you can access the course for free. You can access a coupon code via the SETSCoP Members Hub.