About Us

We Are

SETSCoP is a collaboration of settlement service providers across Australia, who support vulnerable migrants and refugees under the Settlement Engagement and Transition Support (SETS) program.

We know that by coming together to collaborate, share best practice, innovative ideas, and our experience, we can address challenges and better settle migrants and refugees into the local community.

SETSCoP is facilitated by the Social Policy Group (Migration Council Australia) in partnership with settlement service providers to enable sharing and learning, and improve outcomes for people supported through the SETS program and the wider community.

SETSCoP facilitates:

The sharing
of best practice

Innovation and ideas
for effective settlement

Participation, collaboration
& networking
among the SETS program providers

Solutions for local, state-based & national issues affecting the settlement of vulnerable migrants and refugees who are supported under the SETS program

Photo provided by Access Community Services Limited

What we want
to achieve

SETSCoP has the following objectives:

Greater collaboration & communication among the SETS program providers.

Sharing of ideas & innovation to improve settlement outcomes for newly arrived vulnerable migrants & refugees.

Identifying trends & key issues in settlement that may include barriers for people supported through the SETS program, as well as operational challenges.

Finding solutions to key issues through innovative thinking and collaborating with other SETS program providers, in addition to relevant external government and non-government stakeholders.

Developing advice to support the settlement sector and improve settlement outcomes for people supported through the SETS program.


The SETS Community of Practice is structured into a number of groups.

The SETSCoP Forum brings together all SETS providers for a face-to-face national knowledge and practice sharing forum.

The State and Territory Best Practice Meetings bring together SETS providers in each jurisdiction.

There are also National Thematic Subgroups open to all SETSCoP Members and SETS provider staff, designed to share experiences and best practices. Each subgroup coalesces around the co-design and co-production of practical outcomes and resources. The National Thematic Subgroups each meet three times per year.